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Trauma-Informed Care Training & Coaching


What is Trauma-Informed Care?

Trauma-informed Care (TIC) is a strengths-based service delivery approach that is grounded in an understanding of a responsiveness to the impact of trauma, which emphasizes physical, psychological, and emotional safety for both providers and survivors to rebuild a sense of control and empowerment. TIC is a systems-wide response to trauma.  This means every part of a system is mindful of the traumatic experiences of people the system serves, as well as the people working in the system, and actively tries to respond in ways that promote healing and avoid re-traumatizing individuals.

How does the Crystal Stairs Bridge Program provide Trauma-Informed Care services to the community?

In partnership with Childcare Alliance of Los Angeles (CCALA), Drew Child Development Corporation, and Los Angeles County Department of Children and Family Services (DCFS), our Trauma-Informed Care Advisors (TICA) conduct intentional outreach by offering training and coaching services to providers, to empower providers with knowledge, skills, and tools that support children who may have experienced or have a history of TRAUMA. Our TIC Advisors deliver evidence-based trainings based on TIC strategies in early childhood education settings to childcare providers across Los Angeles County, as well as provide specialized TIC coaching to childcare providers who are participating in the Emergency Childcare Bridge Program.

Children with histories of trauma need a supportive environment and sensitive caregivers who can make them feel safe, develop trusting relationships, and teach them to manage their feelings and behaviors. The Bridge Program supports providers to create a safe, consistent, and predictable environment where children, especially those with histories of trauma, can thrive. The program seeks to create a Trauma-informed care Early Childhood Education (ECE) workforce that cultivates curiosity, culture, and empathy to build nurturing relationships with children to develop skills in self-regulation and executive functioning.

View the “Child Care Bridge Program Trauma-Informed Care” flyer here.

For more information about the Bridge Program’s Trauma-Informed Care services, contact information below

Purpose of Bridge Program


Trauma-Informed Care Coaching

Childcare providers working with a child enrolled in the Bridge Program can participate in FREE Trauma-Informed Care (TIC) coaching! Coaching sessions focus on building the child-care provider’s TIC skillset and meeting their needs. Coaches will also support child-care providers in practicing TIC strategies with children in care.

Coaching sessions are offered in English and Spanish. Coaching sessions are currently being conducted during office hours, Monday – Friday, 8am-5pm. Coaching sessions are provider focused which means Childcare providers can determine the frequency and schedule of the coaching sessions.

For more information about what you can expect in a coaching call, view our Mutual Commitment Form here.

For more information about TIC Coaching or to setup a coaching call, please email:



In partnership with Childcare Alliance of Los Angeles (CCALA), Drew Child Development Corporation, and Los Angeles County Department of Children and Family Services (DCFS), the Crystal Stairs Bridge Program offers 3 Trauma-Informed Care training series:

Foundational 8-part series (prerequisite to specialized series)

Specialized 4-part Series (pre-requisite completion required)

Who can attend TIC trainings?

The TIC Core training series is designed for childcare providers, early childhood educators, administrative staff, and support staff. The training curriculum was designed for providers working with children ages 0-5, however, training information is also applicable to school-age children, teenage children, and beyond. This training series is designed and recommended to be completed in consecutive order as a cohort, however, you can also take individual training modules in any order. For eligibility to enroll in the Historical Trauma and/or SEEDS Series, there is a pre-requisite to complete the TIC Core 8-Module training series.

How much do TIC trainings cost?

The trainings are free of charge for all participants.

What are the advantages of attending a TIC training?

Participants will receive a Certificate of Attendance after each training module and a Certificate of Completion after completing an entire training series. Additionally, participants who provide their California Early Care & Education Workforce Registry ID number will also receive 2 to 3.5 hours of professional development credit per module. Credit for any training will be added to your CA Registry account up to 30 days after training completion.

How do I sign up for TIC trainings?

Enrollment is managed through our online Learning Management System – BridgeBuilder. To enroll in an individual module or the entire training series, participants will need to first create a BridgeBuilder account. Please contact our Childcare Bridge Advisors at

Learn more about how to create a BridgeBuilder account and enroll in a training course here.

Child Care Alliance of Los Angeles also has user guide here.

When and Where do the trainings take place?

Most of our TIC trainings are currently conducted virtually, live on Zoom. In-person training is also an option. Detailed information and upcoming training dates for all 3-training series can be found above.

You can find the Crystal Stairs provider calendar with our year round trainings here.

You can also find other quality professional opportunities through Quality Start Los Angeles, scroll to the end of the page to see the calendar, here.

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Artwork by Synthia Saint James