Improving the Lives of Families
through Child Care Services,
Research and Advocacy

For Providers


What is Trauma-Informed Care?

Trauma-informed Care (TIC) is a strengths-based service delivery approach that is grounded in an understanding of a responsiveness to the impact of trauma, which emphasizes physical, psychological, and emotional safety for both providers and survivors to rebuild a sense of control and empowerment. TIC is a systems-wide response to trauma.  This means every part of a system is mindful of the traumatic experiences of people the system serves, as well as the people working in the system, and actively tries to respond in ways that promote healing and avoid re-traumatizing individuals.

How does the Crystal Stairs Bridge Program provide Trauma-Informed Care services to the community?

In partnership with Child Care Alliance of Los Angeles, Drew Child Development Corporation, and Los Angeles County Department of Children and Family Services, our Trauma-Informed Care Advisors (TICA) provide training, coaching, and intentional outreach to childcare providers in order to empower the provider with knowledge, skills, and dispositions that support children who may have experienced trauma. Our TIC Advisors deliver evidence-based training on TIC strategies in early childhood education settings to childcare providers across Los Angeles County, as well as provide specialized TIC coaching to childcare providers who are participating in the Emergency Child Care Bridge Program.

Children with histories of trauma need to feel safe, have strong relationships, and learn to manage their feelings and behaviors. The Bridge Program supports you to create a consistent, predictable environment so children feel safe; build nurturing relationships with children so they can heal and thrive; and develop children’s ability to manage their behavior, feelings, and thinking.

View the “Child Care Bridge Program Trauma-Informed Care” flyer here.

For more information about the Bridge Program’s Trauma-Informed Care services, contact information below

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Purpose of Bridge Program:


Child care providers working with a child enrolled in the Bridge Program can participate in free Trauma-Informed Care (TIC) coaching! Coaching sessions focus on building the child-care provider’s TIC skillset. Coaches will also support you in practicing TIC strategies with children in your care.

Coaching sessions are offered in English and Spanish. Coaching sessions are currently being conducted Monday-Friday from 8:00 AM to 5:00 PM, via telephone or Zoom. Child Care providers can determine the frequency of coaching sessions, however, most providers find that meeting 1 time per month with a TICA is most helpful.

For more information about what you can expect in a coaching call, view our Mutual Commitment Form here.

For more information about TIC Coaching or to setup a coaching call, please email This email address is being protected from spambots. You need JavaScript enabled to view it..



In partnership with Child Care Alliance of Los Angeles, Drew Child Development Corporation, and Los Angeles County Department of Children and Family Services, the Crystal Stairs Bridge Program offers 3 Trauma-Informed Care training series: (Click the links below to learn more)

Who can attend TIC trainings?
The TIC training series are designed for childcare providers, early childhood educators, administrative staff, and support staff. The training curriculum was designed for providers working with children ages 0-5, however, training information is also applicable to school-age children, teenage children, and beyond.

How much do TIC trainings cost?
The trainings are free of charge for all participants.

What are the benefits of attending TIC trainings?
Participants will receive a Certificate of Attendance after each training module and a Certificate of Completion after completing an entire training series. Additionally, participants who provide their California Early Care & Education Workforce Registry ID number will also receive 2 to 2.5 hours of professional development credit per module.

How do I sign up for TIC trainings?
Enrollment for all TIC trainings is managed through our online Learning Management System – BridgeBuilder. Learn more about how to create a BridgeBuilder account and enroll in trainings here.

Child Care Alliance of Los Angeles also has user guide here.

When and where do the trainings take place?
All of our TIC trainings are currently conducted live on Zoom. Detailed information and upcoming training dates for all 3 training series can be found below.

You can find the Crystal Stairs provider calendar with our year round trainings here.

You can also find other quality professional opportunities through Quality Start Los Angeles here.